Privacy Policy

Wild Heart Compass Privacy Policy
Updated 12/06/2025

This Privacy Policy explains how Wild Heart Compass collects, uses, shares, and protects your personal data. We are committed to safeguarding your privacy and supporting your right to transparency and control over your personal data.

In addition to this policy, you may encounter in-product notifications when a specific feature requests to use your personal information. These notices will be marked clearly with a privacy icon and will allow you to review details before proceeding.

What Is Personal Data?
At Wild Heart Compass , “personal data” refers to any information that identifies or can reasonably be linked to an individual. This includes:

Your name, email, and contact details

Your preferences, feedback, and breathwork experience history

Device identifiers, browser type, IP address

Health and wellness-related input you voluntarily provide
Aggregated or anonymized data that cannot reasonably identify you is not considered personal data.

Scope of This Policy
This policy applies to personal data we collect through:

Our website at Wild Heart Compass

Our mobile applications and online programs

Wellness sessions or events (virtual or in-person)

Any communication you have with us, including customer support and marketing

It does not apply to third-party services you may interact with through our platform. We encourage you to review the privacy practices of any such third parties.

Your Privacy Rights
Depending on your jurisdiction, you may have rights to:

Access and review your personal data

Correct inaccuracies

Delete your personal data

Restrict or object to certain uses

Receive a copy of your data in a portable format

Withdraw your consent

To exercise your rights, email us at [email protected] or use the privacy tools in your account settings. We may need to verify your identity before processing requests.

Please note, some requests may be denied when:

Required by law (e.g., tax or transaction records)

Necessary to prevent fraud or security risks

Affecting the privacy rights of others

Personal Data We Collect
We only collect personal data necessary to deliver meaningful wellness experiences. This includes:

Account Information: Name, email, session history, subscription status

Health & Wellness Input: Data you share during journaling, breathwork check-ins, or feedback surveys

Payment Information: If you purchase a journey or subscription, we collect billing details via secure processors

Usage Information: Session duration, completion logs, platform usage, and engagement

Location Data: General location to customize offerings or content (e.g., time zones)

Device Info: Browser type, mobile OS, device identifiers

Communications: Messages, support tickets, surveys, testimonials

You may choose not to provide certain data, but doing so may limit the features available to you.

Personal Data from Other Sources
We may receive your information from:

Referral partners or wellness affiliates

Events you attend where data is shared with us

Your direction (e.g., gift memberships)

All third parties must confirm they have your permission to share your data.

How We Use Your Personal Data
We use personal data for purposes including:

Delivering Services: Personalized breathwork journeys, reminders, check-ins

Communications: Notifications, wellness tips, product updates, and support

Improvements: Platform enhancements, research, and customer feedback integration

Security: Detecting fraud, abuse, or misuse of services

Legal Compliance: Meeting legal and regulatory obligations

We do not use personal data for automated decision-making without human review.

Sharing of Personal Data
We do not sell your personal data. We may share it only with:

Service Providers: Payment processors, email platforms, analytics tools under strict confidentiality obligations

Partners: If co-branded sessions or collaborations require data access

Legal Requests: As required by law or valid legal process

At Your Direction: If you request data transfer to another provider or platform

All partners and vendors must comply with our data protection standards.

Data Retention
We retain personal data only as long as needed for the purposes outlined or as required by law. Once data is no longer required, it is securely deleted or anonymized.

Cookies & Tracking Technologies
We use cookies and similar technologies for:

Authentication and session continuity

Analytics and service performance

Customizing your experience

You can manage cookie preferences through your browser settings.

Children’s Privacy
Our services are intended for users age 13 and above (or the equivalent minimum age in your jurisdiction). We do not knowingly collect data from children without verifiable parental consent. If we discover such data, we will delete it promptly.

International Data Transfers
Your personal data may be stored or processed outside your home country. In such cases, Wild Heart Compass ensures appropriate safeguards are in place, such as contractual obligations or legal frameworks that protect your data.

How We Protect Your Data
We use industry-standard safeguards including:

Data encryption in transit and at rest

Access controls and authentication

Regular security assessments

Updates to This Privacy Policy
We may revise this policy periodically. If material changes are made, we will notify you via email or within the platform before they take effect.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact:
Wild Heart Compass
76 County Rd, Office 1, Mattapoisett MA 02739
Email: [email protected]